User Inspections And Procedures During And After Warranty

Before the warranty claim, the operator / client representative must run the below checks and resolve apparent causes and report the status of each point to run the assessment of warranty claim.

The Effected part and Cause of the defect must be clearly identified prior to the warranty claim.

Check the Error and determine cause of the issue as following:

Part A: PC, workstation, and Supervisory software

-         If the error for whole system:

Ø Check the network Cable for the W/S and main switches status

Ø Check the status of the PC & Software while restarting the device

-         If the error is for a part of system only:

Ø Check the network Cable for the DDC and internal switches status

Part B: Hardware DDC Side:

Ø Visually check if the DDC is running normally or switched off or have any other issue.

Ø Visually check if all components are running and healthy or there is a defected part of the DDC or/and damage aspects.

Ø Check power availability on DDC and status of the main breaker & fuses.

Ø Check & report if there is any apparent change in the termination or DDC structure.

Part C: Hardware Field Devices Side

Ø Visually check if the device has any loose termination.

Ø Check and report if there are any site conditions affected the device, such as new constructions? Water leakages? attempts for modification or maintenance??

Part D: Hardware Devices / Panels by Others

Ø Visually check if the device / panel has any loose termination

Ø Check and report if there are any site conditions affected the device, such as new constructions? water leakages? attempts for maintenance??